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Help
You can also view the FAQ for more help on Rinkya.
Help - How do I sign up????
There are 6 easy steps to signing up. When you click on the sign
up link, you are helped through each step. |
- Go to the sign up page.
- We will send you a mail directing you to the Terms of Service.
- Agree and sign up for a new account with your information
- You will receive an e-mail instructing you to place your credit card down as well as a deposit.
- Place your credit card and deposit down in the form provided.
- Between 24-48 hours later you will receive an e-mail notification of your account actvation and can start bidding!
Example 1
In this example, there are 2 Rinkya users bidding for an item on Yahoo Japan Auctions. There are three bids placed, by user 1, then user 2, then user 1 again as shown in green. What is shown on YJ Auctions and tracked internally by Rinkya is shown on the right column.
| Bid# |
Rinkya User 1 |
Rinkya User 2 |
YJ Bidder |
High Bid (Max Bid)
on YJ Auctions |
High Bid (Max Bid)
on Rinkya System |
| 1 |
Bids 10,000 |
. |
. |
10,000 |
10,000 |
| 2 |
. |
Bids 15,000 |
. |
10,000 (15,000) |
10,000 (15,000) |
| 3 |
Bids 13,000 |
. |
. |
10,000 (15,000) |
13,000 (15,000) |
| Close |
. |
User 2 Wins!
(Max bid on RY) |
. |
10,000 |
13,000 (15,000) |
The high bid shown on YJ Auctions stays the same because Rinkya is placing the bid for the item in all cases, because they are all Rinkya users. When the bid is increased, the maximum internal bid on YJ Auctions is increased for the "auto-bidding" feature on YJ. However, no change is seen externally.
The Rinkya system tracks the auction internally in the same way, but it is able to distinguish between the 2 Rinkya bidders. When Rinkya User 1 makes the 3rd bid for 13,000 yen, the Rinkya system increases the high bid internally.
You should use the Rinkya Bid
History page to see whether you hold the high bid on YJ and Rinkya. YJ Auctions only shows the high bid for all of Rinkya, so you may be misled into thinking you're ahead when you have been outbid by another Rinkya user.
Be sure to use the Bid History page for accuracy. That's why it's there!
Help - Please tell me what I am looking at on the auction I am trying to bid on!
Here is a screenshot explaining what you are looking at on Yahoo Japan. |
Help - What does a Buy It Now auction look like?
In the example below, the current bid is at 10,000yen, the Buy it Now price is bold and has a pinkish, yellow highlight for 35,000yen. |
Help - Please tell me what I should look for regarding fakes, reproductions, backgrounds, condition, etc.
Here are a few Japanese words you may see on the auction. |
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Reproduction |
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Fan-made |
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Copy |
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Color copy |
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Print |
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Background |
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Come with background |
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Watercolor background picture |
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Background is matching |
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Background is not matching. |
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Condition |
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Average (condition) |
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Genga |
| Help - I need more assistance reading item descriptions in Japanese! |
There are several online sites with free translation engines. Babelfish from AltaVista also offers free translation of either text or entire pages. WWWJDIC is a free online Japanese/English dictionary interface. It allows lookup of words and short phrases (especially useful if the results from a translation engine don't make sense), and also has a limited text translation feature. Rinkya also has translation services available when you use MyRinkya. Rinkya is not responsible for any mistranslations. Please use at your own risk.
Help - I have a problem that needs immediate attention! What do I do?
Please read the FAQ carefully. |
To submit a support ticket at our help desk, please go here.
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